Prague Hop-On Hop-Off Bus Tours

Diana

Oct 2024Verified booking

4/5

I usually adore being on this tourist bus. In general, I enjoyed my experience. My only complaint is about the instructions for finding the office. When I received the tickets, I also got a button: 'Get directions". I copied the address and gave it to the taxi driver to get to the right place. I found out later that the directions were completely wrong, and I had to use the system chatbot to understand where the office was. It was truly annoying!!!

LEONARDIS

Oct 2024Verified booking

4/5

The city tour with free descents, the cruise didn't last 1 hour but 50 minutes. Very practical and the staff are very friendly.

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Jeffrey

Jun 2024Verified booking

4/5

Easy to book the tickets and find the bus stop at the railway station. The tour gave us a good "snapshot" view of Prague so we knew where things were. Unfortunately we arrived late and tired after a long train journey and did not have the energy for the river trip - next time perhaps?

Andreas

Jun 2024Verified booking

4/5

A very good way to get to know the city. You have to get used to the style of the green line. Not so great are the long waiting times if you want to change from "LINIE GRÜN" to "LINIE ROT". Once it took about 30 minutes. That's too long. The waiting time for the boat was also far too long. The provider should change something here.

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Jose

Feb 2024Verified booking

4/5

We had some difficulties in finding the hopp on spot at the train station. All the rest was according to the expectations.

craig

Oct 2024Verified booking

4/5

Great bus routes taking in the various located tourist sites.

Sunset

Oct 2024Verified booking

5/5

Excellent ticket service and tour!

Oleg

Jul 2024Verified booking

3/5

Although audio guide was quite short and inconsistent it was interrupted with announcements several times.

Orlando

Jul 2024Verified booking

3/5

It was a very effective way to see several places in a short period of time

Donal

Jun 2024Verified booking

4/5

The ease and frequency of the buses. The amount of sights covered.

Rachel

Feb 2024Verified booking

4/5

Great little river cruise, warm retreat on a cold day! yummy strudel :)

José

Dec 2024Verified booking

3/5

The ease of purchasing the ticket; a feeling of deception as the audio guide could be shared and I paid for 3 audio guides. The time of the ticket turned out to be irrelevant as it was overcrowded and difficult to access.

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Manuel

Dec 2024Verified booking

4/5

Well organized and well explained. The operation of the audio guide could be improved and attendee capacity should be established.

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Maria

Dec 2024Verified booking

4/5

I liked the visit to the castle very much, the information staff and the 15 minutes of information very well the guy who spoke Spanish was very friendly and explained well. The only thing .al is the audio guide that does not match the numbers that are in the different buildings.

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BALAY

Dec 2024Verified booking

4/5

The tour of the château was very interesting. Someone was waiting for us on arrival to give us details of the tour.

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Thomas

Dec 2024Verified booking

4/5

Overall we liked the Welcome Introduction by your friendly Canadian guide. The telephone audio was okay. It was also nice to have the maps and understanding of the order to visit all 4 sites. My only complaint is the lack of clarity and direction on how to find the meeting point. There needs to be clearer directions from whichever transport drop off point there is. We had no idea where to go after the Uber dropped us off at the "Obelisk" location on the Uber app. Signage was nonexistent, and it was a meandering route through the grounds to find the Obelisk. Several other arrivees said the same thing.

Christine

Dec 2024Verified booking

3/5

The meeting point was extremely difficult to locate. A key point would have been to advise that all Headout people had blue and white umbrellas which would have helped. We asked at the info point and that was the first thing they said. Was not aware that the audio guide was using your phone to deliver the guide, consequently we did not use it as we had no headphones with us and not sufficient battery which we wanted to preserve for photos. We saw others at the castle using hand held guide devices and wished we had purchased tickets from an alternate provider.

Michelle

Dec 2024Verified booking

3/5

The Castle is stunning, finding our meet point was impossible. It was very poorly signposted and would have been much simpler if we had been instructed to locate the guides with blue and white umbrellas. The audio guide was clunky and did not always work in order. Overall, our experience was good but it could have been better.

Mrs

Dec 2024Verified booking

3/5

It did not seem really worth paying for the guide especially in the cathedral as was designed for a visit going around a different direction.

Evelyn

Nov 2024Verified booking

4/5

Tickets were easy to book and the audio guide was useful. However some of the numbers signposted around the attraction didn't have a corresponding number on the audio guide. Sometimes it wasn't clear what direction you were meant to go in but we figured it out.

Nick

Nov 2024Verified booking

4/5

Really interesting place. The guide, Steve, was really funny and knowledgable, and I wish i had chosen the guided tour instead of the audio tour. The initial audio tour was a bit confusing as you had to start at the last point and work backward, but that was due to work being done on the cathedral. The audio guide was quite good, but teh AI voice gave a strange intonation at times. OK though. The tour took us about 3 hours, maybe more, and it was very cold, so be prepared. Worth the visit and good value

Miguel

Nov 2024Verified booking

5/5

Bogdan told us the history of the castle and what happened there in a very pleasant and understandable way. His Spanish is very good. He answered our questions very well. The experience was rated with a 10. Bogdan also a 10, and because there are no more points!

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Daniela

Nov 2024Verified booking

5/5

Our guide Zora Schmidtova was very nice and was able to answer all our questions and speaks perfect German. It was great fun and very interesting.

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vuillaume

Nov 2024Verified booking

5/5

The guide was exceptional! She answered all our questions, bravo to her! And I thank her once again

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Gema

Nov 2024Verified booking

3/5

It's good because it includes tickets to all the castle's enclosures but when we hired an audio guide, I thought they would take us and explain in detail. The audio guide is very robotic and it is very monotonous and boring to listen to.

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Dubois

Nov 2024Verified booking

5/5

Very nice tour with a great guide who spoke very good French. Prague Castle is a must-see, and you should allow 3 hours for a leisurely tour.

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Andrea

Nov 2024Verified booking

4/5

Everything went as planned. Too bad about the Italian audio guide; several marked listening points within the attractions were not on the audio guide track list.

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Maria

Oct 2024Verified booking

4/5

The experience was good but it was difficult to find the meeting point. We were attended by a girl in Portuguese as there was no Spanish guide. Audio guides should be provided.

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PRAS

Oct 2024Verified booking

5/5

The way your team was looked after at the château was excellent. Total disappointment with the château visit. Saw 4 rooms of no interest, really nothing to see..... It's a rip-off. The cathedral magnificent outside, rather average inside. The chapel...... average average..... Voilà....

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Cynthia

Oct 2024Verified booking

3/5

The castle itself was very cool and interesting and we enjoyed seeing all the sights. The audio guide was not what I expected. It wasn't delivered by a human voice (sounded like AI) and it didn't cover all the marked locations throughout the tour. Information was delivered a little oddly by the AI. I never received the email with the audio guide download information and needed to get help from the guide who gave our "orientation". The guide himself was excellent and very helpful. Very knowledgeable and funny. Guess we should have paid for the guided tour. 😏

Barbara

Oct 2024Verified booking

4/5

Wonderful support when I had questions about the QR code - very quick response to my emails. Great onsite staff and introduction to the history of the castle area.

Fawad

Oct 2024Verified booking

4/5

The agents were at the place on time very helpful explained everything . Problem was the audio guide as some places missing. I wish it was fully covered. Over all pretty smooth

Laura

Oct 2024Verified booking

4/5

The ticket with audio guide was essential to understand the history of the castle, the cathedral and the alley. We appreciated the latter in particular for its reconstructions. The guide was very good and knowledgeable.

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Kevin

Oct 2024Verified booking

4/5

Overall experience was great, loved being in the moment and enjoying the St Vitus Cathedral at the castle. The cathedral was one of the most beautiful churchs I've ever been in. Amazing, people can build something this big and amazing, took over 570 years. A little confusing about the castle since the cathedral over shadows the actual castle and it's only when you walk across the mote bridge, you get some more priceless views. Nice part, they allow you two days to enjoy, and we went back the second day and finished the self tour.

Juli

Oct 2024Verified booking

3/5

The meetup was fine but we were not told to bring our own headphones for the audioguide. One of us had, so we shared, but it was challenging with all of the crowds and noise! Plus the audioguide itself is just an AI generated voice so it was off putting and not engaging.

Francesca

Oct 2024Verified booking

5/5

really good guide to explain. i really liked the whole thing (san vito cathedral,ancient royal palace and much more). this visit i recommend it!

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Iryn

Oct 2024Verified booking

3/5

It is a convenuent service to explore the city in two-three days, good selection of languages. However, sometime comments did not much historical points we were passing by. The comments were quite "dry". I remember the time when we had alive guides, it was awesome, not anymore.

Oleksandr

Jul 2024Verified booking

3/5

еревод текста с помощью камеры Good morning) We bought tickets for the excursion online, it included a bus excursion around Prague and a boat excursion along the Vltava, everything was fine, only the audio guide did not work on the double-decker bus, so the children and I never fully learned the history of Prague!

Alejandro

Jul 2024Verified booking

4/5

Good experience, the bus stops at the most iconic places of the city and has two routes that cover almost everything you need. Audioguide allows to know in detail each of the works and having multiple languages make it an excellent tool for all types of travelers, the attention and friendliness of the guides is very good, you feel safe and the buses are prepared for the rain, as it happened to us.

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Martin

Mar 2024Verified booking

5/5

Buses were very frequent, mist filled up quickly having the host really helped a lot of people with transferring to the blue or red line. Probably the best hop on hop off experience we have had, we loved Prague the castle and old building churches and of course the food!

Ergas

Dec 2024Verified booking

4/5

Friendly staff, flexibility, frequency of visits

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ORIOL

Nov 2024Verified booking

4/5

Good explanations of the sites . Improve the link between the red and blue lines

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Rodrigo

Oct 2024Verified booking

5/5

Good attitude bus clean always on time

claudir

Aug 2024Verified booking

4/5

Very good. We enjoyed both days.

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Kerry

Jul 2024Verified booking

3/5

Boat cruise was not that exciting.

Larry

May 2024Verified booking

4/5

we had a fantastic time... thanks Headout!

Nigel

May 2024Verified booking

5/5

Very nice staff behaviour and online resolutions

Ellen

May 2024Verified booking

4/5

Easy and lucid process. No complications.

Celine

Jan 2024Verified booking

5/5

Everything was clearly explained and worked as promised

Valentina

Jan 2024Verified booking

5/5

very good arrangement and excellent behaviour