Hop-on Hop-off Paris Bus Tours

Tony

Feb 2025Verified booking

4/5

The guide was very good 👍. Then a lot of people changed their minds about going to the summit, which led to delays and organizational problems. That's a shame.

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Suresh

Feb 2025Verified booking

5/5

We met our guide at the designated area and he took us to the tower. Worthwhile as we beat the long queue to go close to the lift area. Just a short wait and we were on the way up. The view was fantastic. Our guide Max was very knowledgeable about the tower. He had some short quiz after the explanation. It was fun though. Tested our memory. We went right up to the summit and the view was...WOW!. I would recommend this to everyone especially if you are travelling from farm, book early.

Diego

Feb 2025Verified booking

5/5

Gonzalo was very kind, professional and friendly. He guided us to the Eiffel Tower and explained everything really well. Defo we will be booking again. Thank you

Gemma

Feb 2025Verified booking

4/5

Guide was informative. Please note, you have to meet at the store approx 5 mins walk away from the tower. I assumed the address on the ticket was for the tower. Probably didn't read it right, either way, just a heads up

Silvia

Feb 2025Verified booking

5/5

Die Führung war sehr informativ und interessant und wir haben viel gelernt, waren aber auch frei das anzuschauen, was wir wollten. Alles prima! 😊

Pablo

Feb 2025Verified booking

5/5

The guide Mathias wonderful, explained everything very well and speaks several languages, friendly and cultured, the best views, super fast entry, a unique experience and highly recommended, if you have vertigo do not climb to the top, highly recommended, to buy online is fast.

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Eike

Jan 2025Verified booking

3/5

Over all the experience was ok, but seats and bus were extremely cold. Not upstairs but downstairs. At least put on some heat in January.

Erik

Jan 2025Verified booking

3/5

We were unable to go to the summit due to the weather conditions. That was ok and and not a great surprise. The guide informed us that we would be able to get our money back for that component. The staff at the venue refused to refund us as we were part of a package. Very disappointed by that and it was incorrect.

Rajae

Jan 2025Verified booking

3/5

I thought I had access to a ticket with a cruise as you specify, but it was explained to me that this was not the case and that it had to be paid for separately, so I only took the bus tour, which left me disappointed!

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FRANCISCO

Jan 2025Verified booking

3/5

On the day of the visit to the Eiffel Tower, nobody showed up. About twenty of us were waiting for him. I had to call several times and when they picked up the phone, they told me that they had sent me an email canceling the event. After insisting, I was summoned for the next day at the same time. The next day, we were able to visit the Eiffel Tower.

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Barunca

Jan 2025Verified booking

5/5

It was a cool way to get to know Paris. Was able to see a lot in a short time!!! Definitely going to do it again

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Agustina

Jan 2025Verified booking

5/5

Our local tour guide, Edmond (if this is the correct spelling) is very helpful. He told us the story of Eiffel and really paid attention to all of us.

KALLIOPI

Jan 2025Verified booking

5/5

Although it was bitterly cold, the experience will be unforgettable. And our guide Charles contributed to this. He spoke very good English, so it was easy for us to understand what he was saying. He had a great sense of humor and overall the whole experience was super! Thank you very much!

This review is translated. Show original review.

Alejandro

Jan 2025Verified booking

5/5

Very good experience, the guide Max explained everything about the Eiffel Tower, its history and at the end he did a quiz to validate what we had learned. The guide was a genius!

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Linda

Jan 2025Verified booking

3/5

The guide met us as expected and was very pleasant. I was just surprised that as a group ticket and having paid more--- we didn't get to skip any lines once inside the Eiffel Tower? We actually waited so long in the line that the next group tour from your company was right behind us in the cue for the elevators. That was disappointing.

Nikhil

Jan 2025Verified booking

5/5

This was falsely claimed as a guided tour when the actual guide didn't give us proper insights and literally guided us to the second floor and left us on our own. The tour which was supposed to be at 4 pm happened at 5+pm so it wasn't the value of money. If we were to buy a summit ticket and go on our own without any information we would have directly done it via official channels.

inge

Jan 2025Verified booking

4/5

Edmund was an enthusiastic guide who made the wait in the long queues bearable by fun facts about the Eiffel Tower. During very busy season a lot of queuing though. At entrance control, at tickets for top, at elevators for up and down....

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CHRISTINE

Dec 2024Verified booking

4/5

On the other hand, I paid for a guided tour and I didn't see the guide until I received my ticket. 70 euros and a little less for my daughter. I could have paid less at the ticket office.

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SHYAM

Dec 2024Verified booking

3/5

No benefit of priority in line, it was similar to others with no booking. No tour to summit, didn't received any mail regarding refund for no tour to summit as mentioned by tour guide. Guide was knowledgeable and engaging.

Zavrazhyna

Dec 2024Verified booking

5/5

We booked tickets to Eiffel Tower with Headout. Everything our guide organised very good! We didn't have crowds and we liked so much! Thanks for amazing experience!

Natália

Dec 2024Verified booking

4/5

Buying tickets was very easy...no problem at all. The bus trip was very interesting, very worthwhile...5 stars. The only disadvantage of the visit to the Eiffel Tower was that the guide spoke English throughout.

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massimo

Dec 2024Verified booking

5/5

Abigeil guide was really good and nice,very knowledgeable and caring👍👏👍👏👍 top experience

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Jakob

Dec 2024Verified booking

4/5

We had "Mo" from Mumbai India as our guide, and she was very good. But very disapointed that we couldnt get access to the summit, wich we had ordered from Home.

Ana

Dec 2024Verified booking

5/5

Despite the cold, it was worth the experience and the friendliness of our guide Fortune Too bad we couldn't see the city from the top floor due to the fog

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Alexandra

Dec 2024Verified booking

5/5

The visit itself it was almost perfect, and the guide we had was very nice and very informed about the Eiffel Tower and about the city.

DANIELLE

Nov 2024Verified booking

4/5

Very nice visit (thank you for Gainsbourg) I just think that the monuments on the left or right should be indicated when passing in front of them. I recommend

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Reena

Oct 2024Verified booking

4/5

The entire experience of seeing Paris in the evening....all lit up!

Candice

Feb 2025Verified booking

5/5

The exhibition videos when tix were purchased helped know more about certain pieces of art. Amazing experience and very timely.

Kuan

Feb 2025Verified booking

3/5

Night experience in the museum is amazing! However, I cannot get the audio guide with my ticket which it should included.

Elena

Feb 2025Verified booking

3/5

I was not able enter with the ticket given to me on the app, not until I called and then was emailed the proper ticket was I allowed entry...the audio did not work in the museum. The Louvre was still amazing even without guidance.

Ruiz

Feb 2025Verified booking

4/5

the audio guide was not easy and we were not able to use it. the entrance hours were respected. the museum's facilities were excellent.

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Eike

Jan 2025Verified booking

3/5

Over all the experience was ok, but seats and bus were extremely cold. Not upstairs but downstairs. At least put on some heat in January.

Michelle

Jan 2025Verified booking

5/5

The exhibits were fabulous and very educational. The museum is easy to navigate. The audio was neccesary to extend the learning experiences. Mona Lisa and Goddess Aphrodite were my favorite. I have lots of pictures and memories. The Lourve is so large that I will come back again with my daughter.

Helena

Jan 2025Verified booking

4/5

Convenient and fast ticket purchase, too bad it was not specified that for children under 18 years old reservation was needed despite the fact that they do not pay and on your site it was not possible to make it

View original review in Italian

Rajae

Jan 2025Verified booking

3/5

I thought I had access to a ticket with a cruise as you specify, but it was explained to me that this was not the case and that it had to be paid for separately, so I only took the bus tour, which left me disappointed!

View original review in French

Lala

Jan 2025Verified booking

5/5

Planned entrance at 10 o'clock from the pyramid . We arrived at 9:40 and within 15 minutes we were inside. I got my tickets 24 hours in advance. I still recommend a guided tour given the vastness of the works to be seen.

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Barunca

Jan 2025Verified booking

5/5

It was a cool way to get to know Paris. Was able to see a lot in a short time!!! Definitely going to do it again

View original review in Dutch

Kassandra

Jan 2025Verified booking

5/5

We got in in only 10 mins even though the line up outside was massive. Thankfully they let us in late (1h) since wile missed our exact time due to flight delays. Audio guide was great and even navigates you through the museum which is so helpful

Alberto

Jan 2025Verified booking

4/5

A memorable experience among priceless works of art. I saw works that I studied in school and had never seen live, I found it all very personally engaging and emotional to the point of tears. The only negative note was standing in line for more than an hour despite the fact that I purchased a ticket that cost twice as much and guaranteed a line skip.

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Ornella

Jan 2025Verified booking

4/5

Tickets arrived perfectly via email the day before but unfortunately I had to queue for an hour to enter the museum. Fantastic museum

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Davide

Jan 2025Verified booking

4/5

We entered without standing in line despite the massive presence of visitors Unfortunately, we were unable to activate the audio guide

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Petra

Jan 2025Verified booking

3/5

The crowds were overwhelming and the museum doesn't seem to be well organized as the lineup for each exhibit was so vague and people were cutting infront of us. I believe it could be better organized!

Jonas

Dec 2024Verified booking

3/5

The entrance worked without any problems, but the audio guide was confusing and not well sorted, so that it could hardly be used.

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Rainer

Dec 2024Verified booking

3/5

Meeting point incorrectly described, just write the entrance at the pyramid and look for the queue where the time is written!!!!

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CONTI

Dec 2024Verified booking

5/5

Outstanding exhibition with excellent organization from start to finish . Staggered entrance with little queue and staff ready to provide clarification if needed. Also satisfied with the floor plan provided at the information office in Italian. Experience to be repeated as soon as possible. Thank you

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Scott

Dec 2024Verified booking

3/5

Loved seeing The Mona Lisa, as well as many other famous works of art. Going early was key, as it was very crowded in the afternoon.

Natália

Dec 2024Verified booking

4/5

Buying tickets was very easy...no problem at all. The bus trip was very interesting, very worthwhile...5 stars. The only disadvantage of the visit to the Eiffel Tower was that the guide spoke English throughout.

View original review in Portuguese

Alexandre

Dec 2024Verified booking

3/5

Point on a map in the application is showing wron position for the museum entrance. It shows totally different building, the hotel, located in 2 subway stops from the correct enter. Howewer, in mail position is correct. Because of this we lost 1 hour of day - just by following a map position from the app

Peggy

Nov 2024Verified booking

5/5

We particularly liked the fact that the buses stopped at the bus stops every 10 minutes, that there were headphones to listen to the history of the sights and that you could also choose German as the language,

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Mohammad

Nov 2024Verified booking

4/5

Visiting Mona Lisa!!! When growing up. I only knew and read about it from pictures and books. But when i saw the painting for the first time... Im Beyond Fascinated..!!!

Vasileia

Nov 2024Verified booking

4/5

Even if we bought skip the line tickets, we still had to wait a long line until we entered in the Louvre museum. On the contrary we entered immediately when we arrived in the Museum of Orsay. Both wonderful museums and should not be missed

Danjie

Nov 2024Verified booking

4/5

The museum was great and the audio-guide works. But the fact that I have to go to the Head out app to get my tickets was a hassle. It wasn't sent in the email, said my ticket is in the app so I needed to install the app (I have no more phone memory and poor internet data.) We were almost denied entry because I do not have an internet roaming and the ticket is in the app, unlike other ticketing online that sends pdf file on the email confirmation with my free internet. We went out of the museum to get better data coverage in order to install the app and get my tickets 😆

Giuseppe

Aug 2024Verified booking

4/5

Unfortunately, Paris during the time of the Olympics has many attractions that cannot be visited or even approached. The tour, therefore, despite several detours was very nice!

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Dianne

May 2024Verified booking

3/5

I had a very mixed experience on this tour. I feel that Headout provided a good service as far a they were able but have a few suggestions on additional information that could be provided detailed below and I will also be providing feedback directly to Big Bus as I feel my dissatisfaction was mostly caused by them. 1. Meeting point - directions to the meeting point were mostly clear but there are barriers at present which make this hard to reach. There were crowds of people at the stop with no apparent queing system. It was not clear there would be more than one bus and that people would have an upper deck seat if they wanted. It was stressful having groups pushing in front of me when I thought it might mean I was unable to get decent seats despite arriving in good time. 2. Audioguides - the onboard audioguide requires wired headphones with an extra long wire (particularly for those with an aisle seat). These were not made available and I was not aware I would need them so we only had one set which were not suitable for sharing. The information I accessed on this was out of sync and related to a monument we didn't even visit. I had downloaded the Big Bus app as advised but was unable to access the audioguide through that. There was a sign for an app called WhatIzIs which may have provided a useful commentary, but could not access this as I did not know about it in advance and could not access it at the time. As we were taking the tour to find out more about the City this was a big disappointment for us. We ended up improvising a commentary based on information on Google maps and whilst this was entertaining, there's no guarantee as to it being accurate or comprehensive. 3. WiFi - I was unable to access wifi on the bus. This was only a problem for mrdue to the issues with the audioguide, but if it is listed as a facility i would expect it to be availbable. Overall, the night tour is a brilliant experience, but it is not very well delivered by Big Bus. This could be mediated to some extent by providing information on this issues highlighted above. Personally, whilst I am happy to book through Headout for other experiences, I will not be using Big Bus in the future.

Johanna

Jan 2025Verified booking

5/5

the audio background music via the headphones

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Adrián

Jul 2024Verified booking

5/5

Everything was amazing! Good explanations and quick solutions when the streets were closed.

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Ksenia

May 2024Verified booking

5/5

Super 👍 very nice Recommendation 100% 🔥🔥🔥🔥🔥

Kanat

May 2024Verified booking

5/5

Good stuff and good service. 👍 Comfortable bus. We just enjoyed.