Madrid City Tours Bus Tours

Plamen

Dec 2024Verified booking

3/5

The roofs were not down despite the cold weather and there were leaves from the trees even on the lower deck.

This review is translated. Show original review.

Janice

Dec 2024Verified booking

5/5

The stadium staff were a great help to my husband as he is waiting for surgery and on a walking stick. The trophy room was spectacular.

Zeniah

Dec 2024Verified booking

5/5

There were many stops. Everyone helped give directions. The audio was clear but some of the seats did not match the language and channels. It was raining hard. I wish it had a side cover on the top deck.

Katherine

Nov 2024Verified booking

5/5

We loved this site, favorite "museum" experience of our trip. Seeing the trophies, walking among full-sized waving images of the players, and getting photos in the stadium (top seats, not on the field) was fun for the soccer fans. The movie about the history of Santiago Bernabeu himself and the building of the stadium was interesting for the history folks (it was only in Spanish, but the old photographs and video helped tell the story). It was a lot of walking but okay for us. The store at the end was HUGE and had everything a fan could possibly want. It was a pricey day but a trip highlight. Highly recommend.

Krzysztof

Nov 2024Verified booking

3/5

On the ticket I have had info that entrance is on gate 28. This gate was closed. Entrance was on the other side. Apart of that there was no access to changing rooms or to the pitch. Museum was OK.

adrienne

Nov 2024Verified booking

4/5

The stadium was awesome! I spent nearly 3 hours there learning about the football club's history and philanthropy. I recommend this tour to any sports fan!

Marites

Nov 2024Verified booking

5/5

Actually i only do 3 stars. 🌟 because the stops are so spread out and not easy..its always full and packed. The conductor are not nice bit nasty plus sometimes they stop narration

Oscar

Nov 2024Verified booking

4/5

Incredible what the Santiago Bernabeu stadium can do, it is not only a soccer field, but also a masterpiece of engineering! Fantastic experience

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HECTOR

Nov 2024Verified booking

5/5

All the history, all the greatness of the club, I could not imagine such a great amount. The stadium, the stands, the field, everything, the scenery, etc., was wonderful. It was an unforgettable visit.

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Mircea

Nov 2024Verified booking

5/5

Atletic experience had more fun, the tour included many areas of the stadium, and the museum has many activities open for kids and for supporters. Real madrid was crowded, but their palmares is incomparable with all footbal clubs.

Sjoerd

Nov 2024Verified booking

5/5

It was great that the tickets could be bought in advance. The bus trip was fine. Too bad the audio didn't work properly, so we didn't hear everything. The queue for the palace was very long. With our pre-purchased tickets we were able to skip the line. Very nice.

Martin

Nov 2024Verified booking

5/5

Easy to find pick-up locations. Friendly staff. Nice tour (modern and old). Always a spot free at the top.

View original review in Dutch

Nathan

Nov 2024Verified booking

5/5

Great tour that allowed us to ride and see with small kids a lot of the city. Very nice commentary. Easy to use and very helpful for non-Spanish speakers.

DANIEL

Nov 2024Verified booking

5/5

It was very easy to access and the agenda made the tour easier. It is impressive to learn about the history of the team.

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Cristina

Nov 2024Verified booking

3/5

I I was expecting a guide telling me things! The guys working there not only wanted you to not stop and follow the tour! Very poorly Organized

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Nahor

Nov 2024Verified booking

4/5

Good quality of vehicles and narration (guide), excellent range of languages for the guide, good frequency of buses and punctuality.

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Fiona

Nov 2024Verified booking

4/5

Booking was easy but be aware of how many similar tours stop in exact spot. Big bus is obvious and dark red color but two different companies have bright red - one is Madrid city tours and one is city sightseeing Madrid. Many tourists getting on wrong buses and confused. Also stop near plaza del sol is hard to locate. Be aware that Prada stop gets busy - it is also where the buses end their route or take a break, so you may wait for a bus only to find after letting passengers off it is stopping service.

Oct 2024Verified booking

5/5

Not much, unfortunately. We were disappointed by this visit. We've had the opportunity to visit many of Europe's great stadiums, and we were expecting to visit a stadium worthy of the club...apart from the relatively high price... no tour guide, visit of the exterior limited to the stands, no access to the pitch, no access to the commentators' areas or to the players' changing rooms.... very, very unfortunate for Real fans.

View original review in French

Mrs

Oct 2024Verified booking

4/5

The buses run very frequently we never waited more than a few mins. We also didn't need to print out our tickets as we were told to, they just scanned them on board. We were not out early enough to do the walking tour at 11 am. But we were able to do both 1 and 2 routes on our ticket. The headphone sockets did not all work but you could share one set between 2 of you. Remember to take something warm to wear, it gets quite cold on the top. Great experience and good value for money.

Jose

Oct 2024Verified booking

5/5

The best thing that happened to me when I visited madrid was this bus ride because I went to see the clasico but my favorite team Real Madrid lost it.

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Galdino

Oct 2024Verified booking

4/5

Everything is great, only the attitude of some of your collaborators could be improved, remind them that for them it is just another service, but for you it is a unique experience.

View original review in Spanish

TANONGSAK

Oct 2024Verified booking

5/5

It's grand and magnificent. It's easy to get to the stadium. It's a pity that I didn't get to take pictures near the stadium. It looks like they're preparing for some kind of event.

Ann

Oct 2024Verified booking

5/5

Great way to get our bearing, we stayed on for full loop decided which stop suited us then got on and off accordingly Very helpful and pleasant. Such good value

Flavio

Oct 2024Verified booking

5/5

The Santiago Bernabeu stadium is fantastic, delving into the history of Real Madrid and its concept is something out of the ordinary, it's much more than soccer.

View original review in Portuguese

Wang

Oct 2024Verified booking

5/5

Personnel provided excellent service but when they will be named bus stops in English also, will be better. Additionally, I would like to recommend make some tour bus stops more visible from the distance, espesially on the Green Line.

ZBIDI

Dec 2024Verified booking

5/5

The architecture of the palace is magnificent, it's the best palace I've seen. i'm not much of a museum lover, but the prado attracted me too much. I won't hesitate to visit again if I get the chance. to be recommended

View original review in French

ILIANNA

Dec 2024Verified booking

4/5

A little difficult to find the entrance, but the overall tour was nice. We didn't have a guide so we explored the palace on our own, which was pretty okay, i think you will only need an audio guide if you wanna learn more.

Plamen

Dec 2024Verified booking

3/5

The roofs were not down despite the cold weather and there were leaves from the trees even on the lower deck.

This review is translated. Show original review.

Israel

Dec 2024Verified booking

5/5

It helped me a lot to have the tickets, in the afternoon. We arrived several hours late but they gave us the option to enter with the tickets we had and avoid a line of more than 150 people.

View original review in Spanish

Zeniah

Dec 2024Verified booking

5/5

There were many stops. Everyone helped give directions. The audio was clear but some of the seats did not match the language and channels. It was raining hard. I wish it had a side cover on the top deck.

Jacky

Nov 2024Verified booking

5/5

The experience was nice and smooth and the attar ton was awesome with lots to see. Wonderful choice of attraction in Madrid.

Stefan

Nov 2024Verified booking

5/5

Great experience, uncomplicated admission We were taken to the upper floor in the royal elevator. Great access for people with physical disabilities.

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VITALIANO

Nov 2024Verified booking

5/5

We visited the Royal Palace on 31/10. I highly recommend taking the queue-cutting tickets, which saved us a huge queue. We took an audio guide which really helped us understand the tour. A very pleasant visit.

View original review in French

Marites

Nov 2024Verified booking

5/5

We came line was long but i went all the way to the front and ask for the skip of the line and they took me in.. so didn't sweat at all but i got the first opening times 10 am so it wasnt too crowded yet totally worth it to go in

Marites

Nov 2024Verified booking

5/5

Actually i only do 3 stars. 🌟 because the stops are so spread out and not easy..its always full and packed. The conductor are not nice bit nasty plus sometimes they stop narration

WAN

Nov 2024Verified booking

5/5

Easy purchase experience Love the place The only drawback is it didnt specify the actual entrance point. We went to the group tour entrance while we should be at the individual tour entrance

Custodia

Nov 2024Verified booking

3/5

The visit was a bit useless because after getting tickets for three people 40 € to avoid queuing for more than 1 hour there were no guides or anyone to give you an explanation and as we are not from Madrid we could only read the signs of each room. In short we will not return

View original review in Spanish

Sjoerd

Nov 2024Verified booking

5/5

It was great that the tickets could be bought in advance. The bus trip was fine. Too bad the audio didn't work properly, so we didn't hear everything. The queue for the palace was very long. With our pre-purchased tickets we were able to skip the line. Very nice.

Martin

Nov 2024Verified booking

5/5

Easy to find pick-up locations. Friendly staff. Nice tour (modern and old). Always a spot free at the top.

View original review in Dutch

Nathan

Nov 2024Verified booking

5/5

Great tour that allowed us to ride and see with small kids a lot of the city. Very nice commentary. Easy to use and very helpful for non-Spanish speakers.

Nahor

Nov 2024Verified booking

4/5

Good quality of vehicles and narration (guide), excellent range of languages for the guide, good frequency of buses and punctuality.

View original review in Portuguese

Ferent

Nov 2024Verified booking

5/5

I was lucky that I bought tickets online, otherwise it was a 1 kilometer queue. Perhaps it would have been good to specify somewhere that those with online tickets can enter past the enormous queue to buy tickets, where exactly. The royal palace is gorgeous! I found the tour quite short, especially as it is compared to Versailles. But the experience is worth it. I think that here, on this site, I found the cheapest tickets.

Fiona

Nov 2024Verified booking

4/5

Booking was easy but be aware of how many similar tours stop in exact spot. Big bus is obvious and dark red color but two different companies have bright red - one is Madrid city tours and one is city sightseeing Madrid. Many tourists getting on wrong buses and confused. Also stop near plaza del sol is hard to locate. Be aware that Prada stop gets busy - it is also where the buses end their route or take a break, so you may wait for a bus only to find after letting passengers off it is stopping service.

Franco

Oct 2024Verified booking

4/5

The queue-jumping worked pefectly. Inside, many rooms were very crowded, and having left one room by entering the next, it was not possible to go back-I was reprimanded for attempting it.

View original review in Italian

Mrs

Oct 2024Verified booking

4/5

The buses run very frequently we never waited more than a few mins. We also didn't need to print out our tickets as we were told to, they just scanned them on board. We were not out early enough to do the walking tour at 11 am. But we were able to do both 1 and 2 routes on our ticket. The headphone sockets did not all work but you could share one set between 2 of you. Remember to take something warm to wear, it gets quite cold on the top. Great experience and good value for money.

Jose

Oct 2024Verified booking

5/5

The best thing that happened to me when I visited madrid was this bus ride because I went to see the clasico but my favorite team Real Madrid lost it.

View original review in Spanish

Thomas

Oct 2024Verified booking

3/5

The problem is that there is no one to check the ticket time so people who are after you pass you by. Otherwise everything is fine.

View original review in Italian

Galdino

Oct 2024Verified booking

4/5

Everything is great, only the attitude of some of your collaborators could be improved, remind them that for them it is just another service, but for you it is a unique experience.

View original review in Spanish

Vakadinova

Oct 2024Verified booking

4/5

The organization of the entrance in the palace is excelent. We didn't have to wait in the queu at all. Maybe would be better to inidicate the entrance for different kind of visitors more detailed.

Jolanda

Oct 2024Verified booking

3/5

Great experience to do, great price too. Only the skip the line is not clear. You have an entrance with and without a ticket. And then it is not clear where you have to stand with your ticket. Finally found the right and indeed much shorter line and could then enter within 15 minutes...skip the line of buying a ticket is a fair term.

View original review in Dutch

ILIANNA

Dec 2024Verified booking

4/5

Easy access, we didn't have a guide and we didn't wanna get an audio guide, but it was all easy to understand. We had access in all rooms. Would recommend

OSTOJA

Dec 2024Verified booking

4/5

There was no waiting time to pick up the voucher. On the other hand, I couldn't access the audioguide which was on the Headout app.

View original review in French

Joy

Dec 2024Verified booking

3/5

The museum was overcrowded and large tour groups dominated. They stood in large groups in front of paintings for extended periods with no regard to anyone else trying to view the paintings.

Plamen

Dec 2024Verified booking

3/5

The roofs were not down despite the cold weather and there were leaves from the trees even on the lower deck.

This review is translated. Show original review.

Manuela

Dec 2024Verified booking

3/5

The purchase process was very good. I just didn't realize that it was a digital audio guide. I overlooked it and then had too many difficulties with downloading and pairing the earphones on site.

View original review in German

Heinrich

Dec 2024Verified booking

5/5

The fact that we were able to enter without any problems and the selection of pictures. A small suggestion for improvement: indicate the exhibition room with the audio guide number. Otherwise perfect

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Agustin

Dec 2024Verified booking

5/5

Very clear self-guides, with the exact duration. I also liked that they had an option for children, I listened to an audio guide and I also thought it was very good.

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Fabio

Dec 2024Verified booking

5/5

The beauty and quantity of the works are the strong point, although the ideal way to fully enjoy them is to spread out the visit over several days.

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SHOICHIRO

Dec 2024Verified booking

5/5

Finding an entry gate among many is also a fun to know how big Prado is and how beautiful a botanic. Garden is . Yes it is too great indeed inside to see all out with only a day but a couple of days . Compared with artists' age of life against the size of campus they painted , we can easily image they could not sleep enough for completing their paints , genius enough . So you can smell their real history as if you had been living contemporary. Do not miss such a chance .

Andrew

Dec 2024Verified booking

5/5

Easy access. Buying the ticket online was simple. Getting in the museum was easy - no lines and entry was well-marked with signs etc. The Prado is one of the world's great museums, and it was fantastic to be there again!

Zeniah

Dec 2024Verified booking

5/5

There were many stops. Everyone helped give directions. The audio was clear but some of the seats did not match the language and channels. It was raining hard. I wish it had a side cover on the top deck.

Hilmar

Dec 2024Verified booking

4/5

The works from the permanent exhibition were my goal. I only had about two hours to work with so I prepared and aimed for the highlights. It was awesome. I hadn't studied the floor plan at all, but as I am trained in architecture the building was rather easy to navigate. I would strongly recommend that people prepare themselves and plan an itinerary through the collection. There was some confusion on my behalf about the digital audio guide included so I rented the official audio guide from the museum. It was a great little guide, which I enjoyed both in Spanish and English.

Shamim

Nov 2024Verified booking

3/5

I paid again to get the audio guide and lost out because it was supposed to be included. I called the information guide but it was automation so it was not helpful. I think next time I'll book the basic and get the extras where I'm going

Noemi

Nov 2024Verified booking

5/5

Both the Palace and Prado were amazing places to see. Ticketing: really great experience in Prado, entering fast and easy. Palace ticketing was a bit longer, but overall very happy with purchase.

Jaime

Nov 2024Verified booking

5/5

The exhibit. It was easy for me and my wife to see the masterpieces that we liked. All people working ther new where the painters exhibits were. They were very knowledgeble and friendly.

Patricia

Nov 2024Verified booking

4/5

The visit was great, the works and the organization very good. All the staff was very friendly and prepared to guide us. But in the store the person charged two bags instead of one and I only noticed it when I arrived at the hotel. I felt cheated, disappointing.

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Paulo

Nov 2024Verified booking

5/5

I think I'm a layman who appreciates art very much. We've visited some excellent museums in Europe and, humbly, I found the Prado as exceptional as my pleasant and enjoyable trip to Madrid. I thank humanity for the existence / excellence of the Prado.

View original review in Portuguese

Marcelo

Nov 2024Verified booking

5/5

My experience was excellent. The exhibition, the number of people, the order of the visit. The price is totally in line with what is offered.

View original review in Spanish

Tuan

Nov 2024Verified booking

3/5

We were able to get a handheld device with a ear plugs where we were able to identify paintings with numbers. Had to purchase from the museum for 5 euros a piece Which helped a lot.

Georg

Nov 2024Verified booking

4/5

It gave me a lot of confidence to be so well controlled. In the store there was a wide and beautiful selection of souvenirs. And, of course, the visit to the museum was the highlight for me - wonderful and incomparable treasures!

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Christine

Nov 2024Verified booking

5/5

Pre-booking meant we could plan our days, no long queue to get in and very easy to have our e-tickets in the app. Especially, great as the queue for buying at the Royal Palace was huge. Prado Museum flexible tickets were very convenient for day and time to visit. Very happy.

Marta

Nov 2024Verified booking

4/5

Everything went well! Much faster entry. I don't think the audio helped much because it wasn't up to date and it was difficult to find the pictures that were highlighted. But I'd definitely buy here again

View original review in Portuguese

Marites

Nov 2024Verified booking

5/5

Actually i only do 3 stars. 🌟 because the stops are so spread out and not easy..its always full and packed. The conductor are not nice bit nasty plus sometimes they stop narration

BÁRBARA

Nov 2024Verified booking

4/5

It was an expedited entry with almost no line. Our visit was very pleasant. Unfortunately, we were not allowed to take pictures in any of the rooms inside the museum so we have no photo memories of our visit.

View original review in Spanish

Aline

Nov 2024Verified booking

5/5

First of all the friendliness and professionalism of the staff from the entrance to the rooms without forgetting the cafeteria staff. Then the Palace is really a beauty.... Every room, every work of art is amazing. The Gallery must be seen. Best regards

View original review in Spanish